Allied Health Practice Support

Allied Health practices are a special kind of business owned and run by a distinct type of business person. You are highly skilled and focused on helping your clients get the best outcomes. Virtually all of the business income is directly governed by how much you can personally bill each day.

Time is the critical limiting factor. As such, for both professional satisfaction and business profitability, it makes sense to spend as little time as possible doing anything except helping clients.

Our team of allied health support specialists can enable you with a comprehensive suite of tailored services all focused on ensuring that you can service your current and potential patients in a personalised and efficient way.

What about the cost?

Virtual administration support is an investment in your business, rather than an expense.  With outsourced admin, you only pay for the time we work for you – there is no downtime, no super, no equipment or insurance costs. Let’s take a look at what it would cost to hire an employee to do this work, providing full coverage across the week:

Everyday admin

MA000027 Support Services employee, Level 3 Adult (38hrs/wk)
$ 1427
40
Weekly
  • Annual wage: $55,000
  • Superannuation: 12%
  • Workers compensation insurance: 1.0%
  • Annual leave liability: 7.7%
  • Sick leave provision: 3.8%
  • Training and onboarding: 5%
  • Equipment and technology: $3,000

total practice admin

MA000027 Support Services employee, Level 4 Adult (38hrs/wk)
$ 1535
32
Weekly
  • Annual wage: $61,650
  • Superannuation: 12%
  • Workers compensation insurance: 1.0%
  • Annual leave liability: 7.7%
  • Sick leave provision: 3.8%
  • Training and onboarding: 5%
  • Equipment and technology: $3,000

Our packages

Across all packages, we offer:

  • Practice management software experience across Halaxy, Cliniko, Coreplus, Power Diary, and more
  • Patient and calendar management
  • Invoicing support
  • Billing and claims processing through PRODA and Medipass (Tyro Health)
  • Medical data and patient record maintenance
  • Answering services – a virtual reception service for receiving incoming calls and phone enquiries
  • Availability Monday to Friday, 9am to 5pm (AEST and AEDT)

The Basics

 The elemental aspects of getting admin under control:

  • Answering services Monday to Friday 9am to 5pm AEST/AEDT
  • Email management
  • New enquiries and lead capture
  • Initial bookings and creation of client records
  • Document uploading and filing.
from $177 per week

Everyday Admin

All of the standard practice administration tasks.

Everything in The Basics package, plus:

  • Rescheduling appointments
  • Appointment reminders
  • Managing waitlists
  • Collating and uploading patient or client documents
  • Creating and maintaining client records.
From $219 per week

Total Practice Services

Let us take care of it all

Everything in the Everyday Admin package, plus:

  • Typing and sending letters and reports
  • Issuing quotes and invoices
  • Following up on accounts receivable
  • Processing Medicare and DVA claims
  • Funding plan monitoring and coordination (CDM/EPC, NDIS, HCP, MHCP).
from $237 per week

One click towards a brighter future

If you're feeling the overwhelm, do something about it. Just fill out the contact form – less than 30 seconds of effort – and you can start turning your whole operation towards a brighter future.

or save even more time and book a meeting now